Sacco Teller
Posted 8 months ago
JOB PURPOSE
To efficiently handle customer transactions, maintaining customer satisfaction, maximize revenue collection and manage risk while cross-selling bank products to achieve branch profitability.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
- Responding promptly to customer enquiries.
- Handling customer complaints and escalating where necessary.
- Obtaining and evaluating all relevant customer information to match to products and services.
- Guiding customers in the account opening process.
- Providing feedback to improve the efficiency of the customer service process.
- Any other duty as assigned.
MINIMUM QUALIFICATIONS AND EXPERIENCE
- A minimum of 3 years’ experience in a deposit taking environment will be required.
- Working experience as a Direct Sales Representative will be an added advantage.
- Degree in Business Administration/Management/Cooperative Management or any other Business-related field.
Method of Application
Interested candidates who meet the criteria above are encouraged to send their application letters and detailed CVs to: Email: recruitment@acumensacco.co.ke Kindly indicate the position title on the subject line when applying. Closing date for application is on Thursday, 3rd May 2023.
